seasus in a nutshell
Facebook at Work is here — but only for a select few
Facebook at Work launched to a limited audience on Wednesday, teasing the social network's much-anticipated entry into the enterprise space.
The new app for Facebook at Work is slated to begin appearing in the app stores for iOS and Android, but will only be open to companies that have joined Facebook's pilot program. The platform will retain much of the current Facebook look and feel including the News Feed, groups, messaging and events. This makes sense as the appeal of Facebook at Work is engaging employees on a familiar platform th ... read more
Tuesday, 13 January 2015
Social media has changed the face of customer service as we know it, for good!
Networks as a customer service tool are no longer experimental
The social landscape is forever evolving, but one thing remains certain in all this uncertainty – that your ability to serve your customers, in the channels they wish to be served in, it critical to your business success. We all want to make our revenue numbers. To do so, we must acknowledge the acquisition and retention power of the post-sales experience. It is critical to keep your current custo ... read more
Friday, 08 August 2014
How Location-Based Social Networks Are Changing the Game for Businesses
Combining mobile and location-based services, social tools such as Foursquare and Yelp have been changing the way customers interact with the physical location of a business. These services offer more information for consumers, helping them make more informed decisions on where to eat, sleep, shop and relax. But a new crop of location-based social startups has emerged, going beyond the initial wav ... read more
Thursday, 23 January 2014